With Suviderm Smart Skin Analysis and Automation
Know your customers better, reward them with personalized recommendations and take them on a tailor-made customer journey that keeps them coming back.
Suviderm connects AI skin analysis, personalized product recommendations, marketing automation and analytics into one connected customer journey designed to build loyalty and accelerate revenue growth.
THE SUVIDERM PLATFORM app.suviderm.com
During a cosmetologist consultation, the beautician asks questions and examines the skin. In ecommerce, we see what customers click, browse and buy — but rarely the skin behind those choices.
Suviderm Smart Skin Analysis and guided questions unlock deeper insight into individual characteristics, concerns and preferences. This creates a richer understanding of each customer and a powerful base for relevant recommendations, personalized marketing and long-lasting loyalty.
About SuvidermSkin analysis + customer insight
Go beyond clicks, browsing and purchase history. Combine smart skin analysis with guided questions to understand individual skin characteristics, concerns, preferences and needs — creating richer customer insight from the very first interaction.
Explore our AI
Personalized product discovery
Turn customer insight into more relevant product recommendations. Guide each customer towards products suited to their individual profile, simplify product discovery and give them greater confidence in what to choose and why.
Explore our solutionsA routine around your needs.
A follow-up that makes sense.
Personalized journeys + automation
Keep customer insight working beyond the first recommendation. Connect it with marketing automation to create more relevant follow-ups, product education and customer journeys that strengthen relationships and encourage repeat engagement.
Discover customer journeysThe value of smart skin analysis shouldn’t end when the customer receives a product recommendation.
Connect customer insight with product discovery, marketing automation and measurement, and that first interaction becomes the starting point of a more personalized customer journey.
Understand what your customer needs. Recommend with greater relevance. Personalize what happens next. Measure how they respond. Learn from every interaction.
Follow the complete journeyKnow the customer beyond clicks and purchases.
Turn insight into relevant product choices.
Continue the experience across customer journeys.
Understand engagement, behaviour and outcomes.
Use every interaction to improve what comes next.
Better customer understanding creates opportunities throughout the entire ecommerce journey.
Connect skin insight, relevant product recommendations, personalized marketing and measurement to make every interaction more useful — helping customers make confident choices while giving your business the insight to create stronger relationships over time.
Turn relevant recommendations into purchase decisions by helping customers find products that better match their skin, concerns and preferences.
Use skin insight, preferences and behaviour to create more relevant experiences, messaging and customer journeys across every stage of the customer relationship.
Continue the relationship beyond the initial analysis with relevant education, follow-ups, replenishment and personalized communication that keeps customers engaged over time.
Build stronger long-term relationships by continually learning from customer interactions, making every touchpoint more relevant and improving overall customer satisfaction.
Turn aggregated, anonymised customer insight into a deeper understanding of your market. Identify prevalent skin concerns, emerging needs and portfolio opportunities to guide product development and marketing priorities.
Better customer understanding. Your next chapter of growth.